Duration: 3 days – 21 hrs
Overview
This course is like a superpower toolkit for new supervisors, giving them the skills, mindset, and confidence to lead teams like pros with effective communication, smart management, time mastery, and top-notch conflict resolution skills, all learned through real-world scenarios – They’ll be ready to lead like a champ!
Objectives
- By the end of this training, participants will be prepared to tackle the challenges of their new supervisory roles with confidence. They will possess the knowledge and skills necessary to lead teams, improve performance, resolve conflicts, and contribute positively to their organizations.
Audience
- This course is intended for individuals who have recently been promoted to supervisory positions or are about to assume supervisory roles within their organizations. It is suitable for both internal promotions and external hires.
Pre- requisites
- Employment Status: Participants must be currently employed by the organization in a supervisory role or have received a formal job offer for a supervisory position.
- Basic Communication Skills: A fundamental proficiency in written and spoken English or the primary language of the workplace is required.
- Computer Literacy: Participants should have access to a computer or device with internet connectivity for online course components and resources.
- Managerial Appointment: For internal promotions, participants should have recently assumed a supervisory role or have a confirmed start date as a supervisor. External hires should have a confirmed job offer as a supervisor.
- Commitment to Learning: Participants should be motivated to actively engage in the training program, complete assignments, and participate in group discussions and activities.Access to Course Materials: Participants should have access to course materials, either through the organization’s learning management system or other designated channels.
- These prerequisites ensure that participants have the necessary foundation and commitment to benefit fully from the New Supervisors Training Course.
Course Content
- New Supervisors Job Description: This section outlines the roles and responsibilities of a supervisor. It helps supervisors gain a clear understanding of the expectations for individuals taking on the role of a new supervisor!
- What now? What’s next? Self-assessment: It involves self-reflection and assessment to help individuals identify their current position and set goals for their future development as supervisors.
- Challenges of being a Supervisor: This part addresses the common obstacles and difficulties that supervisors may encounter in their roles.
- Objectives, Targets, Hits and Misses: This segment focuses on setting clear objectives and evaluating past successes and failures to improve supervisory performance.
- Soft Skills of a Supervisor: It emphasizes the importance of interpersonal skills, communication, and emotional intelligence in effective supervisory roles.
- Motivation/ What Keeps You Going?: Exploring the sources of motivation and resilience that enable supervisors to stay committed and lead effectively.
- Leadership through Compassion: This section highlights the value of compassionate leadership and its impact on team dynamics and performance.
- Time Management: It addresses techniques and strategies for effective time management to enhance productivity and efficiency. It talks about the most valuable resource there is.
- Conflict Management: This part focuses on methods and approaches for handling conflicts within teams and organizations.
- Direction: Exploring the role of supervisors in providing clear guidance and direction to their teams to achieve organizational goals
