Duration: 2 days – 14 hrs
Overview
Welcome to the Business Analysis – Requirements Elicitation Training, a program designed to equip participants with the essential skills and techniques required to effectively elicit and manage requirements in a business context. This training aims to equip participants with the crucial skills required for successful requirements elicitation and management, ensuring the alignment of business goals with accurate and feasible requirements
Objectives
- Mastering Elicitation Techniques: Acquire effective methods for gathering business requirements through interviews, workshops, and other elicitation approaches.
- Clear and Precise Documentation: Improve communication skills to articulate and document requirements accurately and comprehensively.
- Conflict Resolution and Adaptability: Learn strategies for managing conflicting requirements and adapting to changing business landscapes.
- Real-world Application: Apply learned techniques to practical scenarios and case studies, enhancing proficiency in elicitation strategies.
Audience
- Business Analysts: Professionals involved in analyzing and defining business needs and requirements.
- Project Managers: Individuals responsible for overseeing projects and ensuring requirements align with business goals.
- Subject Matter Experts (SMEs): Specialists in particular business domains providing insights into requirements.
- Stakeholders: Individuals representing different levels and departments within an organization, influencing and contributing to requirements.
- Systems Analysts: Those focusing on system solutions, interested in aligning technical requirements with business needs.
- Product Managers: Professionals engaged in product development and keen on understanding and managing requirements.
- IT Professionals: Individuals involved in implementing and delivering technology solutions aligned with business requirements.
- Anyone involved in Business Improvement Initiatives: Individuals interested in refining processes and strategies through clear and accurate requirements.
Pre- requisites
- Basic understanding of business operations and processes.
- Familiarity with information technology concepts.
- No prior experience in business analysis required.
Course Content
Introduction
- Business Agility
- Customer Centricity
Requirements
- Defining Requirements
- Project vs. Product Requirements
- Requirement Levels
- Requirement Types
Requirements Elicitation Process
- Process Overview
- Elicitation vs. Gathering
- Roles
- Customer vs. Consume
- Stakeholders
- Plan
- Prepare
- Execution
Documentation
- Template
- Glossary
- User Persona
- Customer/User Journey
Elicitation Techniques
- Elicitation Introduction
- Document Analysis
- Observation
- Questionnaire
- Interview
- Requirements Workshop
UI/UX Frameworks
- Design Sprint
- Design Thinking
