Privacy Policy

Scope of this Privacy Policy

This Privacy Policy applies to personal data collected by Training Services Corp. through:

• our website and online inquiry forms;
• email, phone, chat, and social media communications;
• training registrations and service coordination;
• webinars, meetings, and events;
• customer support and sales communications; and
• other interactions related to our services.

This Privacy Policy applies to both online and offline processing of personal data in connection with our business operations.

Personal Data We Collect

Information You Provide Directly

When you contact us, request a quotation, register for training, or otherwise communicate with us, we may collect:

• • your full name;
  • company name;
  • job title or position;
  • email address;
  • mobile or telephone number;
  • business address;
  • course or training interest;
  • number of participants;
  • preferred schedule or training setup;
  • contents of your inquiry, message, or attachments; and
  • any other information you voluntarily provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, such as:

• • IP address;
  • browser type;
  • device information;
  • referring and exit pages;
  • date and time of access;
  • pages viewed;
  • website usage logs; and
  • cookie-related data.

Information Related to Service Delivery

If you enroll in or coordinate training services with us, we may also process:

• • participant names and attendance details;
  • training schedules and logistics;
  • billing and payment-related contact information;
  • feedback and evaluation forms; and
  • communications necessary to deliver our services.

Purposes of Processing

We process personal data for legitimate business purposes, including:

• responding to inquiries, requests, and proposals;
• preparing quotations, training recommendations, and service offers;
• processing registrations and coordinating training schedules;
• delivering training programs, webinars, and related services;
• communicating updates, reminders, confirmations, and support information;
• managing customer and business relationships;
• improving our website, services, and user experience;
• monitoring website performance and security;
• preventing fraud, misuse, or unauthorized activity;
• complying with legal, regulatory, tax, and accounting obligations; and
• sending relevant announcements, updates, and marketing communications, where allowed by law.

Legal Bases for Processing

We process personal data on one or more of the following lawful bases, as applicable:

• your consent;
• the performance of a contract or steps prior to entering into a contract;
• compliance with a legal obligation;
• protection of lawful rights and interests; and
• legitimate interests of Training Services Corp., provided such interests do not override your fundamental rights and freedoms.

Where consent is required, we will obtain it through appropriate means. You may withdraw your consent at any time, subject to legal and contractual limitations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• ensure proper website functionality;
• remember user preferences;
• understand website traffic and usage patterns; and
• improve website performance and user experience.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functions.

Disclosure and Sharing of Personal Data

We do not sell your personal data.

We may share personal data only when necessary and subject to appropriate safeguards, with:

• our authorized employees, staff, and trainers on a need-to-know basis;
• service providers or data processors, such as website hosting, IT support, communication platforms, webinar tools, and administrative support providers;
• professional advisers, such as legal, accounting, audit, or compliance advisers;
• client organizations, when necessary for company-sponsored training arrangements; and
• government agencies, regulators, or law enforcement authorities, when required by law or lawful order.

All third parties engaged by us are expected to process personal data only for authorized purposes and with adequate security measures.

Cross-Border Processing

Some of our service providers or systems may store or process personal data outside the Philippines. When this happens, we will take reasonable and appropriate steps to ensure that your personal data remains protected in accordance with applicable Philippine data privacy laws and regulations.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for service delivery, business operations, legal compliance, dispute resolution, and enforcement of our agreements.

When personal data is no longer necessary, we will securely dispose of, delete, or anonymize it in accordance with applicable laws and internal retention procedures.

Data Security

Training Services Corp. implements reasonable and appropriate organizational, physical, and technical security measures to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These measures may include:

• restricted access to personal data;
• password protection and authentication controls;
• secure digital storage and transmission practices;
• confidentiality obligations for personnel;
• vendor management and data processing safeguards; and
• regular review of privacy and security practices.

While we strive to protect your personal data, no system is completely secure. We encourage you to use caution when transmitting information online.

Your Rights as a Data Subject

Subject to the conditions and limitations under applicable law, you may have the right to:

• be informed whether we hold personal data about you;
• request access to your personal data;
• request correction of inaccurate or incomplete data;
• object to certain types of processing;
• request erasure or blocking of personal data;
• request data portability, where applicable;
• lodge a complaint with the National Privacy Commission; and
• claim damages if your rights under the Data Privacy Act are violated.

To exercise any of these rights, you may contact us using the contact details provided below. We may request proof of identity before acting on your request.

Marketing Communications

We may send you announcements, training offers, webinar invitations, newsletters, or promotional communications that may be relevant to your interests or your organization.

Where required by law, we will obtain your consent before sending such communications. You may opt out of receiving marketing messages at any time by following the unsubscribe instructions in the message or by contacting us directly.

Children’s Privacy

Our website and services are generally intended for professionals, businesses, and adult learners. We do not knowingly collect personal data from children or minors without appropriate authorization.

If you believe that a minor has provided personal data to us without proper consent or authority, please contact us immediately so we can take appropriate action.

Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review their privacy policies before providing any personal data to them.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, legal requirements, or technology.

Any revisions will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after such changes constitutes your acknowledgment of the updated Privacy Policy.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way Training Services Corp. processes personal data, you may contact us at:

Trainosys Training Services Corp.
Doing business under the name Trainosys
Unit 1206, 12th Floor, Trade & Financial Tower
32nd Street corner 7th Avenue
Bonifacio Global City, Taguig 1634, Philippines
Email: inquiry@trainosys.com
Phone: +63 966 967 0743