CUSTOMER RELATIONSHIP MANAGEMENT
Customer and Business Focus helps professionals develop a customer-centric mindset, align business goals with customer needs, and deliver products and services that create long-term organizational success. Duration 2 days – 14 Hours Overview This practical course helps participants strengthen a customer-first mindset while making business-smart decisions. Learners gain tools to understand customer needs,...
CUSTOMER RELATIONSHIP MANAGEMENT
Duration 3 days – 21 hrs Overview. This Mastering Odoo CRM training course provides a comprehensive, hands-on guide to leveraging Odoo’s powerful Customer Relationship Management (CRM) module. Participants will learn how to manage pipelines, automate lead tracking, optimize sales team performance, and enhance customer engagement through Odoo’s built-in tools. The course covers lead...
CUSTOMER RELATIONSHIP MANAGEMENT
This course prepares participants to configure, manage, and support Salesforce in Lightning Experience. It covers organization setup, user access, data modeling, sales and service applications, collaboration, data management, reporting, automation, and Agentforce fundamentals. Participants consolidate their skills through a capstone project that addresses a practical business scenario. The course supports preparation for the Salesforce Certified...