Duration 3 Days – 21 hrs.
Overview
The Human Resources Leadership, Talent Management, and Employee Engagement Training Course is a practical, instructor-led program designed to strengthen the strategic and interpersonal capabilities of Human Resources (HR) professionals. As organizations continue to evolve in a competitive and rapidly changing workplace, HR teams play a critical role in attracting top talent, developing leaders, fostering employee engagement, and building a collaborative organizational culture.
This course equips participants with the knowledge and practical skills to lead HR initiatives more effectively through improved leadership and mentorship, structured recruitment and candidate assessment, employee engagement strategies, workplace communication, and relationship-building across departments. Participants will learn proven HR best practices through interactive discussions, case studies, role-playing activities, and practical workshops that can be immediately applied within their organizations.
Objectives
- Develop leadership and coaching skills to support employee growth and performance.
- Apply effective mentorship techniques to develop future leaders.
- Design and implement employee engagement initiatives that improve motivation and retention.
- Conduct structured recruitment and candidate assessment processes.
- Improve interviewing and behavioral assessment techniques.
- Strengthen workplace communication and conflict management skills.
- Build stronger relationships across departments and organizational levels.
- Enhance collaboration between HR, management, and employees.
- Improve employee experience throughout the employee lifecycle.
- Contribute to a positive, high-performing workplace culture.
Target Audience
- Human Resources Managers
- HR Business Partners
- HR Officers
- HR Specialists
- Recruitment Specialists
- Talent Acquisition Officers
- Learning and Development Professionals
- Organizational Development Practitioners
- Employee Relations Officers
- HR Supervisors
- Team Leaders with HR responsibilities
Prerequisites
- Basic knowledge of Human Resources functions
- Experience supporting employees or HR activities
- No prior leadership or management certification is required
Course Outline
Day 1 – Leadership, Mentorship, and HR as a Strategic Partner
Module 1: The Evolving Role of Human Resources
- HR as a strategic business partner
- Current workplace trends
- Building organizational capability
- Supporting business objectives through people
Module 2: Leadership Skills for HR Professionals
- Leadership styles
- Emotional intelligence
- Leading by influence
- Ethical leadership
- Decision-making and accountability
- Building credibility as an HR leader
Workshop: Leadership Self-Assessment
Module 3: Coaching and Mentorship
- Coaching vs mentoring
- Developing employee potential
- Conducting developmental conversations
- Giving constructive feedback
- Succession planning fundamentals
- Building a mentoring culture
Workshop: Coaching and Mentorship Role-Play
Day 2 – Recruitment Excellence and Employee Engagement
Module 4: Recruitment and Talent Acquisition
- Workforce planning
- Employer branding
- Competency-based recruitment
- Screening applications
- Structured interviewing techniques
- Behavioral interviewing
- Candidate evaluation
- Selection and hiring decisions
Workshop: Conducting a Structured Interview
Module 5: Candidate Assessment Techniques
- Competency assessment
- Behavioral indicators
- Skills-based evaluation
- Cultural fit assessment
- Assessment scoring methods
- Avoiding hiring bias
- Effective reference checking
Exercise: Candidate Evaluation Workshop
Module 6: Employee Engagement and Retention
- Understanding employee engagement
- Drivers of motivation
- Recognition and rewards
- Employee well-being
- Career development
- Retention strategies
- Measuring engagement
Workshop: Designing an Employee Engagement Plan
Day 3 – Workplace Communication and Relationship Building
Module 7: Effective Workplace Communication
- Active listening
- Professional communication
- Difficult conversations
- Giving and receiving feedback
- Managing workplace misunderstandings
- Communication across departments
Workshop: Workplace Communication Scenarios
Module 8: Building Strong Workplace Relationships
- Trust-building techniques
- Collaboration across functions
- Stakeholder relationship management
- Managing workplace conflict
- Influencing without authority
- Building a positive workplace culture
Workshop: Cross-Functional Collaboration Exercise
Module 9: HR Action Planning and Continuous Improvement
- Measuring HR effectiveness
- HR performance indicators
- Continuous improvement initiatives
- Developing personal leadership plans
- Building a high-performing HR team
Exercise: HR Improvement Action Plan
Module 10: Capstone HR Simulation
Participants work in teams to complete a comprehensive HR case study involving:
- Leadership and coaching scenarios
- Recruitment planning
- Candidate interviews and assessments
- Employee engagement initiatives
- Workplace communication challenges
- Conflict resolution
- Cross-functional collaboration
- Presentation of HR recommendations and action plans
Teams receive instructor feedback on leadership, communication, decision-making, and practical HR solutions.
