Duration 2 Days – 14 hrs.

 

Overview

The Security Literacy Training Course is designed to help employees, professionals, and non-technical users understand essential cybersecurity concepts and apply safe digital practices in the workplace. The course focuses on building practical awareness of common cyber threats, data protection responsibilities, secure online behavior, password safety, phishing prevention, device security, and incident reporting.

Unlike highly technical cybersecurity training, this course emphasizes everyday security habits that reduce organizational risk. Participants will learn how cyber attacks commonly happen, how to recognize warning signs, and how to protect company information, systems, and personal data while performing daily work tasks.

 

Objectives 

• Understand basic cybersecurity and information security concepts.
• Recognize common cyber threats affecting employees and organizations.
• Identify phishing, social engineering, malware, and online scam attempts.
• Apply strong password and multi-factor authentication practices.
• Handle sensitive company and customer information responsibly.
• Use email, internet, cloud storage, and collaboration tools securely.
• Protect workplace devices, mobile phones, and remote work setups.
• Understand the importance of data privacy and confidentiality.
• Report suspicious activities and security incidents properly.
• Build safer digital habits that support the organization’s security culture.

 

Target Audience 

• All employees and office-based staff
• Non-technical personnel
• New hires and onboarding employees
• Administrative and operations staff
• Finance, HR, sales, marketing, and customer service teams
• Managers and supervisors
• Remote and hybrid workers
• Employees who handle customer, financial, operational, or confidential data
• Organizations aiming to improve cybersecurity awareness and security culture

 

Prerequisites 

• Basic computer and internet usage skills
• No technical cybersecurity background required
• Familiarity with email, web browsing, office applications, and online collaboration tools is helpful

 

Course Outline

 

Day 1: Security Awareness Foundations and Common Threats 

Module 1: Introduction to Security Literacy 

• What is security literacy?
• Why cybersecurity matters to every employee
• The role of employees in protecting the organization
• Cybersecurity vs. information security vs. data privacy
• Common causes of security incidents
• Human behavior as a security strength or weakness
• Building a security-conscious workplace culture

 Module 2: Basic Cybersecurity Concepts 

• Confidentiality, integrity, and availability
• Personal data, confidential data, and sensitive business information
• Assets, threats, vulnerabilities, and risks
• Authentication and authorization
• Secure access and least privilege
• Security policies and acceptable use
• Common security terms employees should know

 Module 3: Common Cyber Threats 

• Phishing and spear phishing
• Malware, ransomware, spyware, and viruses
• Business email compromise
• Social engineering and impersonation
• Fake websites and online scams
• Credential theft and password attacks
• Insider threats and accidental data exposure
• USB and removable media risks

 Module 4: Phishing and Social Engineering Awareness 

• How phishing attacks work
• Red flags in suspicious emails and messages
• Dangerous links and attachments
• Fake login pages and credential harvesting
• Voice phishing and SMS phishing
• Social media-based scams
• How to verify suspicious requests
• What to do when a phishing attempt is suspected

 Module 5: Password and Account Security 

• Why passwords are commonly targeted
• Creating strong passwords and passphrases
• Password reuse risks
• Password managers overview
• Multi-factor authentication
• Account recovery risks
• Protecting work and personal accounts
• Safe practices for shared or role-based accounts

 

Day 2: Safe Digital Practices, Data Protection, and Incident Reporting 

Module 6: Safe Use of Email, Internet, and Collaboration Tools 

• Safe email practices
• Secure web browsing habits
• Recognizing unsafe websites
• Downloading files safely
• Using cloud storage responsibly
• Secure use of messaging and collaboration platforms
• Sharing files with the right people
• Avoiding oversharing in digital channels

 Module 7: Data Protection and Privacy Responsibilities 

• Understanding sensitive and confidential information
• Personal data protection basics
• Customer and employee data handling
• Proper data storage and sharing
• Data minimization and need-to-know access
• Secure printing, scanning, and disposal
• Confidentiality in conversations and meetings
• Common data handling mistakes

 Module 8: Device, Mobile, and Remote Work Security 

• Securing laptops, desktops, and mobile devices
• Screen locking and physical security
• Software updates and patching
• Safe use of public Wi-Fi
• VPN and secure remote access basics
• Protecting devices while traveling
• Bring Your Own Device considerations
• Reporting lost or stolen devices 

Module 9: Workplace Security Responsibilities 

• Following company security policies
• Clean desk and clear screen practices
• Visitor and physical access awareness
• Secure handling of documents and files
• Reporting unusual system behavior
• Avoiding unauthorized software installation
• Working securely with vendors and third parties
• Supporting compliance and audit requirements

 Module 10: Security Incident Reporting and Response 

• What is a security incident?
• Examples of reportable incidents
• Why early reporting matters
• What information to include in a report
• Whom to notify
• Do’s and don’ts during a suspected incident
• Avoiding cover-ups or delayed reporting
• Building a no-blame reporting culture

 Module 11: Practical Security Literacy Workshop 

• Phishing email identification exercise
• Strong password and MFA scenario review
• Data handling case studies
• Remote work security checklist activity
• Suspicious incident reporting simulation
• Group discussion on common workplace risks
• Personal security action plan

Optional Hands-On Activities 

Depending on the training setup, the course may include:

• Phishing email spotting exercise
• Social engineering role-play
• Password strength activity
• Data classification exercise
• Secure file sharing scenario
• Incident reporting simulation
• Remote work security checklist
• Security policy awareness quiz