Robotic Process Automation (RPA) is a practical, business-focused training program designed to help professionals understand how software robots can automate repetitive, rule-based, and time-consuming business processes. The course provides participants with the knowledge and practical skills needed to identify automation opportunities, evaluate suitable processes, and understand how RPA can improve operational efficiency.
Course Overview:
Robotic Process Automation (RPA) is an intensive, hands-on training program designed to equip professionals with the practical knowledge and technical skills required to design, develop, deploy, and manage software bots using Automation Anywhere. The course explores how RPA can be applied to automate repetitive, rule-based business processes while improving efficiency, reducing manual errors, lowering operational costs, and enabling organizations to build a scalable digital workforce.
Participants will begin by understanding the role of RPA within the broader business process automation and digital transformation landscape. They will examine common RPA use cases and compare Automation Anywhere with other leading RPA platforms, including UiPath and Blue Prism, to better understand how different automation technologies can address organizational requirements.
The training then moves into practical bot development using Automation Anywhere, covering installation and configuration, Control Room management, task creation, recording, workflow automation, and bot execution. Participants will build software bots that automate common business activities such as Excel processing, database operations, email communication, file management, and web-based tasks.
Through hands-on exercises, learners will also explore more advanced automation capabilities, including conditions, complex instructions, logging, image recognition, exception handling, and integration with external applications and web services through SOAP and REST APIs. These activities provide practical experience in developing bots that can interact with multiple systems and handle real-world workflow requirements.
The course also addresses the operational side of RPA implementation. Participants will learn how to analyze existing processes, identify suitable automation opportunities, document workflows, estimate potential ROI, plan an initial RPA rollout, and monitor bot performance. Special attention is given to troubleshooting, security, controlled deployment, and managing incorrect or unexpected bot behavior.
As organizations expand their automation initiatives, participants will explore strategies for scaling a virtual workforce, considering software, hardware, governance, security, and human factors. The course also highlights the importance of effective communication between technical teams, management, and employees when introducing software bots into existing workflows.
By the end of the program, participants will have practical experience developing Automation Anywhere bots and a structured understanding of the complete RPA lifecycle—from process identification and automation planning to bot development, testing, deployment, monitoring, security, and scaling. This enables learners to contribute more effectively to RPA initiatives and automation-driven digital transformation projects.
Course Objectives:
- Step through the deployment of an Automation Anywhere sample system. Case studies will be examined, and comparisons made between Automation.
- Understand how RPA works and where Automation Anywhere fits into the Business Process Automation big picture.
- Use Automation Anywhere to create software bots that handle tasks such as Excel computations, email responses, and database manipulations.
- Analyze existing business processes and develop an RPA plan for enhancing the efficiency of a workflow.
- Lower operating costs and reduce errors through automation.
- Diagnose and debug problems during the development and deployment of Automation Anywhere software bots.
- Communicate effectively with management and staff about the role and expectation of software bots within the organization.
Pre-requisites:
Participants should have:
- A basic understanding of business processes and workflow automation
- Familiarity with general computer applications and enterprise systems
- Basic programming or scripting concepts are recommended
- No prior Automation Anywhere experience is required
Target Audience:
This course is designed for professionals who are involved in business process improvement, automation, software development, and digital transformation, particularly those who want hands-on experience with Automation Anywhere.
- Business Process Owners and Process Improvement Specialists responsible for identifying and optimizing repetitive workflows
- RPA Developers and Automation Professionals who want to develop practical Automation Anywhere bot-building skills
- Software Developers and Engineers interested in applying automation technologies to business processes
- IT Professionals and Systems Administrators supporting RPA infrastructure, deployment, and integration
- Technical Managers and Project Managers responsible for implementing automation initiatives
- Business Analysts involved in process discovery, requirements analysis, and RPA opportunity assessment
- Digital Transformation Professionals evaluating automation strategies for their organizations
- Operations and Shared Services Professionals seeking to reduce manual work and improve process efficiency
- Managers and Team Leaders with technical responsibilities who need to understand how software bots can support their teams
- Professionals involved in RPA governance, deployment, monitoring, and scaling
Course Duration:
- 28 hours – 4 days
Course Content:
Introduction
- RPA’s role in Business Process Automation
Overview of Automation Anywhere vs other RPA tools and technologies
- OpenSpan
- UIPath
- Blue Prism
Business use cases for RPA
- Case study and discussion
- How humans should interact with software bots and vice versa
Designing a Robotic Process Automation plan
- Understanding and documenting tasks and workflows
- Estimating the ROI for deploying RPA
Installing and configuring Automation Anywhere
- Setting up the database
- Configuring with Control Room
Overview of Automation Anywhere architecture and interface
- Understanding the Dashboard, Control Room, Task Editor, etc.
Creating a software bot
- A simple screen recording software bot
- A simple web recording software bot
Using the software bot to automate Excel processes
- Reading, writing, and processing tasks
Connecting to a database with the software bot
- Accessing and manipulating data
Using a software bot to automate email tasks
- Reading, writing and sending emails
Extending a software bot’s capabilities
- Writing complex instructions and conditions
- Accessing a file system and logging tasks
- Image recognition
Integrating software bots with other applications and services
- Soap web services
- Rest web services
Troubleshooting
- Handling exceptions during execution
Securing Automation Anywhere
- PGP (Pretty Good Privacy)
Deploying Automation Anywhere software bots
- Limiting the scale of the initial rollout
Monitoring the performance of a “virtual workforce”
- Identifying and resolving incorrect behavior
Scaling the software bot workforce
- Software, hardware and human factors in extending the reach of the robotic workforce
- Summary and Closing Remarks
