Negotiation Skills and Networking Skills is a practical training program designed to help professionals communicate effectively, build strong relationships, and achieve better outcomes in business and workplace situations.
Duration 2 days – 14 hrs
Overview
The Negotiation Skills and Networking Skills Training Course is designed to enhance participants’ ability to negotiate effectively and build strong professional relationships that support organizational success.
On Day 1, participants will learn key negotiation principles, strategies, and techniques, including interest-based negotiation and conflict handling. Through role-playing exercises and case scenarios, participants will practice structured negotiation approaches applicable in workplace, client, and stakeholder interactions.
On Day 2, the focus shifts to professional networking—developing meaningful connections, strengthening stakeholder relationships, enhancing personal branding, and leveraging digital platforms effectively.
By the end of the program, participants will demonstrate improved confidence, stronger interpersonal communication skills, and practical negotiation and networking strategies.
Learning Objectives
- Understand the fundamental concepts and principles of negotiations
- Apply effective negotiation strategies and techniques in various scenarios
- Demonstrate professional networking skills that support organizational goals
- Build and sustain productive and collaborative relationships with key stakeholders
- Enhance self-confidence and interpersonal communication skills
Target Audience
The Negotiation Skills and Networking Skills course is suitable for professionals whose roles require negotiation, stakeholder interaction, relationship management, communication, or business development, including:
- Managers and Supervisors – for handling team, stakeholder, vendor, and organizational negotiations.
- Sales and Business Development Professionals – for negotiating with clients, developing business relationships, and expanding professional networks.
- Procurement and Vendor Management Officers – for supplier negotiations, contract discussions, conflict management, and vendor relationships.
- Project Managers and Team Leaders – for managing stakeholders, resolving conflicts, and building collaborative partnerships.
- HR and Administrative Professionals – for workplace communication, relationship management, conflict resolution, and professional networking.
- Customer Service and Account Management Professionals – for handling difficult conversations, resolving concerns, and maintaining client relationships.
- Business Owners and Entrepreneurs – for negotiating with clients, suppliers, partners, and other stakeholders while expanding professional networks.
- Corporate and Professional Staff – for improving communication, negotiation, networking, and relationship-building skills.
- Professionals transitioning into leadership or client-facing roles – for developing confidence in negotiation, stakeholder engagement, and professional relationship management.
Prerequisites
- No technical prerequisites required
- Basic workplace communication experience
- Willingness to participate in role-playing and group discussions
Course Outline
Day 1 – Negotiation Skills
Module 1: Pre-Test and Program Introduction
- Pre-training assessment
- Participant expectations
- Overview of negotiation challenges in the workplace
Module 2: Understanding Negotiations
- Definition and purpose of negotiation
- Types of negotiation (distributive vs. integrative)
- Negotiation styles and approaches
- Ethical considerations in negotiation
Module 3: Key Elements of Effective Negotiation
- Preparation and research
- Identifying interests vs. positions
- Setting objectives and walk-away points
- Communication and questioning techniques
Module 4: Negotiation Strategies and Techniques
- BATNA (Best Alternative to a Negotiated Agreement)
- Win-Win Approach
- Interest-Based Negotiation
- Concession strategies
- Anchoring and framing techniques
Module 5: Handling Objections, Conflict, and Difficult Negotiations
- Managing emotions and pressure
- Dealing with aggressive tactics
- Conflict resolution techniques
- Maintaining professionalism
Module 6: Practical Exercises and Role-Playing Scenarios
- Case-based negotiation simulations
- Peer feedback and coaching
- Reflection and learning integration
Day 2 – Networking Skills
Module 7: Importance of Professional Networking
- Why networking matters in career and organizational success
- Internal vs. external networking
- Strategic networking mindset
Module 8: Establishing and Maintaining Productive Networks
- Identifying key stakeholders
- Initiating professional conversations
- Relationship maintenance strategies
Module 9: Effective Communication and Personal Branding
- Crafting your professional introduction (elevator pitch)
- Building credibility and trust
- Professional image and presence
Module 10: Networking in Digital Platforms
- LinkedIn and professional social media etiquette
- Virtual networking best practices
- Online personal branding fundamentals
Module 11: Building Long-Term Stakeholder Relationships
- Trust-building strategies
- Follow-up techniques
- Sustaining collaborative partnerships
Module 12: Group Activities and Networking Simulations
- Networking role-play exercises
- Stakeholder mapping workshop
- Reflection and feedback session
