Duration 4 Days – 32 hrs.
Overview
The Business Continuity Management (BCM) Lead Implementer Training Course is designed to equip professionals with the knowledge and practical skills required to establish, implement, manage, and continually improve a Business Continuity Management System (BCMS) based on international standards such as ISO 22301.
This course provides a comprehensive understanding of how organizations can prepare for, respond to, and recover from disruptions such as cyber incidents, system failures, natural disasters, and operational risks. Participants will learn how to conduct Business Impact Analysis (BIA), Risk Assessment, Business Continuity Planning (BCP), and Disaster Recovery (DR) while ensuring compliance with regulatory requirements (e.g., BSP, ISO standards).
Through case studies, templates, and practical exercises, participants will gain hands-on experience in building and implementing a resilient BCM framework within their organization.
Objectives
- Understand the principles and framework of Business Continuity Management (BCM).
- Interpret and apply ISO 22301 requirements in implementing a BCMS.
- Conduct Business Impact Analysis (BIA) and Risk Assessments.
- Develop and implement Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP).
- Establish crisis management and incident response structures.
- Design and execute BCM testing and exercises.
- Monitor, review, and improve BCM performance.
- Ensure compliance with regulatory and organizational requirements.
- Lead BCM implementation projects within their organization.
Target Audience
- Business Continuity Managers and Officers
- Risk Management Professionals
- IT Disaster Recovery Teams
- Compliance and Audit Professionals
- Operations and Process Managers
- Information Security Professionals
- Project Managers
- Senior Managers responsible for resilience and continuity planning
Prerequisites
- Basic understanding of risk management or IT operations
- Familiarity with organizational processes and governance
- Prior exposure to compliance, audit, or IT service management is an advantage but not required
Course Outline
Module 1: Introduction to Business Continuity Management
- Overview of BCM concepts and importance
- Key terminology: BCM, BCMS, BCP, DRP
- Business continuity lifecycle
- Overview of ISO 22301 framework
- Regulatory context (e.g., BSP, industry standards)
Module 2: BCM Framework and Governance
- Establishing a BCMS
- Organizational context and scope definition
- Leadership and governance structure
- BCM policies and documentation
- Roles and responsibilities (BCM team, crisis team)
Module 3: Risk Assessment and Business Impact Analysis (BIA)
- Risk identification and assessment methodologies
- Conducting Business Impact Analysis
- Identifying critical business functions
- Defining Recovery Time Objective (RTO) and Recovery Point Objective (RPO)
- Prioritization of business processes
Module 4: Business Continuity Strategies
- Selecting appropriate continuity strategies
- IT disaster recovery strategies
- Alternate sites and redundancy planning
- Workforce continuity planning
- Supplier and third-party continuity
Module 5: Developing Business Continuity Plans (BCP)
- Structure and components of a BCP
- Incident response procedures
- Crisis communication planning
- Escalation and decision-making processes
- Documentation and version control
Module 6: Disaster Recovery Planning (DRP)
- IT disaster recovery concepts
- Data backup and recovery strategies
- System restoration procedures
- DR site setup and failover processes
- Integration of DR with BCP
Module 7: Crisis Management and Incident Response
- Crisis management framework
- Incident response lifecycle
- Roles of crisis management team
- Communication during crises
- Stakeholder coordination
Module 8: Testing and Exercising BCM Plans
- Types of BCM exercises (tabletop, simulation, full-scale)
- Developing test scenarios
- Evaluating test results
- Continuous improvement through testing
- Lessons learned and plan updates
Module 9: Monitoring, Auditing, and Continuous Improvement
- Performance monitoring and KPIs for BCM
- Internal audits and compliance checks
- Management review processes
- Corrective and preventive actions
- Continuous improvement of BCMS
Module 10: BCM Implementation Project
- Step-by-step BCMS implementation roadmap
- Project planning and stakeholder engagement
- Change management in BCM implementation
- Integration with enterprise risk management (ERM)
- Case studies of BCM implementation
Workshops and Practical Activities
- Business Impact Analysis (BIA) workshop
- Risk assessment exercise
- BCP development activity
- Crisis simulation exercise
- BCM implementation roadmap planning

