This course provides a practical foundation in business analysis based on the BABOK® Guide v3. It covers business analysis concepts, the six knowledge areas, essential competencies, and selected techniques for identifying business needs, managing requirements, and recommending solutions that deliver value. The content follows the structure of IIBA’s BABOK® Guide.

Participants learn to connect organizational objectives with stakeholder needs and solution requirements. An integrated capstone brings these concepts together in a business improvement scenario.

Duration 5 Days – 35 hrs. 

 

Objectives

• Explain the purpose, structure, and key concepts of the BABOK® Guide.
• Apply the Business Analysis Core Concept Model to business situations.
• Plan business analysis activities and stakeholder engagement.
• Elicit, confirm, and communicate stakeholder needs.
• Trace, maintain, prioritize, and manage changes to requirements.
• Analyze current and future business states and define a change strategy.
• Model, verify, and validate requirements and compare solution options.
• Define performance measures and recommend improvements to solution value.
• Develop a coherent business analysis package for a business improvement initiative.

 

Target Audience 

• Aspiring and practicing business analysts
• Business process analysts and process improvement professionals
• Project managers and project coordinators
• Product owners and product managers
• Systems analysts and functional consultants
• Business stakeholders and subject matter experts
• Professionals involved in requirements definition and organizational change

 

Prerequisites 

• Basic understanding of organizational operations and business processes
• Familiarity with projects or business improvement initiatives is helpful.
• Basic ability to prepare documents, spreadsheets, and presentations
• No prior BABOK training or business analysis certification is required.

 

Course Outline 

Day 1: Business Analysis Foundations and Planning

Module 1: Introduction to BABOK and Business Analysis

• Purpose and structure of the BABOK Guide
• Business analyst roles and responsibilities
• Overview of the six knowledge areas and their relationships
• Business Analysis Core Concept Model: change, need, solution, stakeholder, value, and context
• Business, stakeholder, solution, and transition requirements
• Relationships between requirements and designs

 Module 2: Business Analysis Planning and Monitoring

• Selecting a business analysis approach
• Identifying stakeholders and planning engagement
• Establishing governance and decision responsibilities
• Planning how analysis information will be stored and maintained
• Identifying opportunities to improve business analysis performance

  

Day 2: Elicitation, Collaboration, and Requirements Management

Module 3: Elicitation and Collaboration

• Preparing for elicitation
• Selecting interviews, workshops, observation, and document analysis
• Conducting elicitation and recording findings
• Confirming elicitation results
• Communicating information to different stakeholders
• Managing collaboration and resolving conflicting needs

 Module 4: Requirements Life Cycle Management

• Establishing requirements traceability
• Maintaining requirements for reuse and ongoing relevance
• Prioritizing requirements against business value and constraints
• Analyzing the impact of proposed changes
• Obtaining requirements approval
• Managing dependencies and maintaining alignment with business objectives

  

Day 3: Strategy and Requirements Analysis

Module 5: Strategy Analysis

• Understanding business problems and opportunities
• Analyzing the current state
• Defining the desired future state and measurable outcomes
• Identifying gaps, risks, assumptions, and constraints
• Defining the scope and direction of change
• Comparing change options using business case considerations

 Module 6: Requirements Analysis and Modelling

• Specifying requirements clearly and consistently
• Mapping business processes
• Developing use cases, scenarios, and user stories
• Modelling data and documenting business rules
• Defining functional and non-functional requirements
• Using prototypes to clarify stakeholder needs

  

Day 4: Design Definition and Solution Value

Module 7: Requirements Quality and Design Definition

• Checking requirements for clarity, completeness, and consistency
• Validating requirements against business needs
• Organizing requirements and their relationships
• Defining alternative design options
• Comparing potential value, costs, constraints, and trade-offs
• Recommending a suitable solution

 Module 8: Solution Evaluation

• Defining solution performance measures
• Interpreting performance results
• Identifying solution limitations
• Identifying organizational constraints affecting value
• Recommending actions to improve business outcomes

 

Day 5: Competencies, Perspectives, and Capstone

Module 9: Business Analysis Competencies and Perspectives

• Analytical thinking and problem-solving
• Communication, facilitation, and negotiation
• Professional conduct and business knowledge
• Tools that support business analysis work
• Overview of Agile, Business Intelligence, Information Technology, Business Architecture, and Business Process Management perspectives
• Adapting analysis activities to organizational context

 Module 10: Capstone — Business Process Improvement Initiative

• Define a business problem, intended outcomes, and scope.
• Identify stakeholders and outline engagement needs.
• Document the current process and propose a future process.
• Develop a prioritized set of requirements and supporting models.
• Establish traceability between business objectives and requirements.
• Identify risks, dependencies, and the impact of a proposed change.
• Compare solution options and prepare a recommendation.
• Compile a business analysis package with success measures and expected benefits.