Duration 3 Days – 21 hrs.
Overview
The Facilities Management Training Course is a comprehensive program designed to equip facilities professionals, operations personnel, and administrative teams with the knowledge and practical skills required to effectively manage, operate, and maintain commercial, institutional, industrial, and office facilities.
The course focuses on the principles and best practices of Operations and Maintenance (O&M), enabling participants to ensure that buildings, equipment, utilities, and support services operate safely, efficiently, and cost-effectively. Participants will gain a strong understanding of preventive and corrective maintenance, asset management, workplace safety, contractor management, facility inspections, sustainability initiatives, and performance improvement.
Through practical discussions, case studies, and workshops, participants will learn how effective facilities management contributes to business continuity, employee productivity, regulatory compliance, and operational excellence.
Objectives
- Understand the roles and responsibilities of Facilities Management professionals.
- Apply best practices in facility operations and maintenance.
- Develop preventive and predictive maintenance programs.
- Improve equipment reliability and asset life cycle management.
- Conduct facility inspections and condition assessments.
- Manage building systems and utilities effectively.
- Apply workplace health, safety, and environmental standards.
- Plan maintenance schedules and resource allocation.
- Manage outsourced contractors and service providers.
- Improve operational efficiency while controlling maintenance costs.
- Prepare maintenance documentation, reports, and KPIs.
- Develop continuous improvement initiatives for facilities operations.
Target Audience
- Facilities Managers
- Building Administrators
- Property Managers
- Operations Managers
- Maintenance Managers
- Engineering Supervisors
- Maintenance Engineers
- Facility Engineers
- Technical Supervisors
- Administrative Managers
- Plant Maintenance Personnel
- Engineering Staff
- Building Operations Personnel
- Safety Officers
- Individuals transitioning into Facilities Management roles
Prerequisites
- Basic understanding of building operations or maintenance
- Experience in facilities, engineering, operations, or administration is advantageous but not required
- Basic knowledge of workplace safety practices
Course Outline
Day 1 – Fundamentals of Facilities Management
Module 1: Introduction to Facilities Management
- Overview of Facilities Management
- Roles and responsibilities
- Facility life cycle
- Strategic importance of Facilities Management
- Types of facilities
- International FM standards and best practices
Module 2: Building Operations
- Daily facility operations
- Building services overview
- Mechanical systems
- Electrical systems
- Plumbing systems
- HVAC fundamentals
- Fire protection systems
- Vertical transportation systems
- Building Automation Systems (BAS)
Module 3: Operations Maintenance Fundamentals
- Maintenance philosophies
- Reactive maintenance
- Preventive maintenance
- Predictive maintenance
- Reliability-centered maintenance
- Risk-based maintenance
- Maintenance planning
- Maintenance scheduling
Module 4: Facility Inspection and Asset Inventory
- Facility inspections
- Equipment inventory
- Asset registers
- Facility condition assessments
- Inspection reporting
- Maintenance documentation
Day 2 – Maintenance Management and Facility Operations
Module 5: Preventive Maintenance Planning
- Maintenance planning process
- Maintenance work orders
- Equipment history
- Maintenance checklists
- Annual maintenance planning
- Shutdown planning
Module 6: Asset Management
- Asset life cycle
- Asset criticality
- Equipment replacement planning
- Spare parts management
- Inventory control
- Reliability improvement
Module 7: Utilities Management
- Power systems
- Water management
- Energy management
- Generator systems
- UPS systems
- Compressed air systems
- Utility monitoring
Module 8: Contractor and Vendor Management
- Outsourcing maintenance
- Contractor selection
- Service Level Agreements (SLAs)
- Performance monitoring
- Safety compliance
- Contractor supervision
Day 3 – Safety, Compliance and Continuous Improvement
Module 9: Health, Safety and Environmental Management
- Workplace safety
- Risk assessment
- Hazard identification
- Emergency preparedness
- Fire safety
- Permit-to-work systems
- Environmental compliance
Module 10: Facilities Performance Management
- Facility KPIs
- Maintenance KPIs
- Equipment availability
- Mean Time Between Failures (MTBF)
- Mean Time to Repair (MTTR)
- Service quality measurement
Module 11: Budgeting and Cost Control
- Maintenance budgeting
- Operating expenses
- Capital expenditures
- Cost optimization
- Resource planning
- Financial reporting
Module 12: Continuous Improvement in Facilities Management
- Root Cause Analysis (RCA)
- Failure analysis
- Continuous improvement methodologies
- Lean maintenance concepts
- Digital Facilities Management
- Computerized Maintenance Management Systems (CMMS)
- Smart buildings
- Predictive analytics
- AI applications in Facilities Management
- Developing an Operations and Maintenance Improvement Plan
Practical Workshops
- Building Operations Assessment
- Preventive Maintenance Planning Workshop
- Equipment Criticality Analysis
- Facility Inspection Exercise
- Maintenance KPI Calculation
- Asset Register Development
- Contractor Performance Evaluation
- Maintenance Budget Planning
- Risk Assessment Workshop
- Operations & Maintenance Improvement Plan

