Duration 2 days – 14 hrs
Overview.
This course provides a comprehensive introduction to the core principles and best practices of warehouse management. It covers key concepts such as inventory control, storage systems, warehouse layout, safety procedures, and operational efficiency. Participants will gain a clear understanding of how to manage warehouse operations to support supply chain effectiveness and customer satisfaction.
Objectives
- Understand the role and importance of warehouse management in the supply chain
- Identify different types of warehouses and their functions
- Apply inventory control techniques and stock management principles
- Optimize warehouse layout for space and efficiency
- Implement proper receiving, put-away, picking, and dispatch processes
- Maintain safety, security, and compliance standards
- Utilize basic key performance indicators (KPIs) for warehouse operations
Audience
- Warehouse Supervisors and Staff
- Inventory and Stock Controllers
- Logistics and Supply Chain Personnel
- Operations and Production Support Staff
- New Employees in Warehouse Roles
- Small Business Owners managing in-house warehousing
Pre- requisites
- None required
- Basic knowledge of supply chain or logistics (helpful but not mandatory)
Course Content
Module 1: Introduction to Warehouse Management
- Definition and role of a warehouse
- Types of warehouses (distribution centers, cold storage, bonded, etc.)
- Relationship between warehousing and the supply chain
Module 2: Warehouse Layout and Design
- Key layout principles (zones, flow, access)
- Storage systems and equipment (racking, shelving, MHE)
- Considerations for space utilization and throughput
Module 3: Inventory Management Fundamentals
- Inventory types and classification (ABC analysis)
- Stock rotation methods (FIFO, LIFO, FEFO)
- Inventory accuracy and cycle counting
Module 4: Warehouse Operations Processes
- Inbound processes: receiving and put-away
- Outbound processes: order picking, packing, and shipping
- Cross-docking and returns handling
- Documentation and system integration
Module 5: Warehouse Safety and Compliance
- Common warehouse hazards
- Personal protective equipment (PPE) and safe practices
- Regulatory compliance and housekeeping
- Emergency protocols and incident reporting
Module 6: Warehouse Technology and Systems
- Introduction to Warehouse Management Systems (WMS)
- Barcode scanning, RFID, and mobile technology in warehousing
- Basics of automation in warehouses
Module 7: Performance and Productivity Metrics
- Key Warehouse KPIs (inventory accuracy, order cycle time, space utilization)
- Labor productivity tracking
- Continuous improvement in warehouse operations
Module 8: Hands-On Activity / Case Study
- Group exercise on warehouse layout planning
- Inventory scenario simulation
- Review and discussion of real-world warehouse challenges
