Duration 2 days – 14 hrs
Overview
This course provides comprehensive training for members of an organization’s Data Breach Response Team. Participants will gain the knowledge and skills necessary to identify, respond to, and mitigate data breaches effectively. The course includes best practices, regulatory requirements, communication strategies, and hands-on exercises to prepare teams for real-world breach scenarios.
Objectives
- Understand the types and causes of data breaches.
- Define the roles and responsibilities of a Data Breach Response Team.
- Execute the data breach response process, from detection to resolution.
- Comply with relevant legal, regulatory, and industry standards (e.g., GDPR, Data Privacy Act).
- Conduct breach impact assessments and root cause analysis.
- Develop effective internal and external communication during a breach.
- Practice incident documentation and post-breach reporting.
Audience
- Data Breach Response Team Members
- IT and Information Security Officers
- Data Privacy Officers
- Risk and Compliance Officers
- Legal and Corporate Communications Teams
- HR and Customer Service Managers involved in incident response
Prerequisites
- Basic understanding of cybersecurity or IT operations
- Familiarity with internal data management policies (preferred but not required)
Course Content
Module 1: Introduction to Data Breaches
- Definitions and types of data breaches
- Common breach vectors (phishing, malware, insider threats, etc.)
- Legal and financial consequences of data breaches
Module 2: Data Breach Response Framework
- Phases of a breach response: Identify, Contain, Eradicate, Recover, Review
- Timeline of incident response
- Key standards and regulations (GDPR, CCPA, Data Privacy Act of 2012 – PH)
Module 3: Team Roles and Responsibilities
- Building an effective breach response team
- Role assignments: Incident Commander, IT Forensics, Legal, Communications
- Coordination with third parties (law enforcement, vendors, regulators)
Module 4: Detection and Initial Assessment
- Indicators of compromise
- Security tools and logs used for detection
- Breach impact analysis
Module 5: Containment, Eradication, and Recovery
- Steps to isolate affected systems
- Remediation actions and restoring operations
- Case examples and lessons learned
Module 6: Communication and Notification
- Communicating with stakeholders and regulators
- Customer notification best practices
- Managing media and reputation
Module 7: Documentation and Reporting
- Creating an incident report
- Evidence handling and chain of custody
- Regulatory reporting timelines and formats
Module 8: Post-Breach Review and Lessons Learned
- Root cause analysis
- Security control improvements
- Updating policies and training
Module 9: Tabletop Exercise / Simulation
- Real-world breach scenario walkthrough
- Team-based incident handling
- Debriefing and feedback
