Microsoft 365 End-User (Basic Level)

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Duration 2 days – 14 hrs

 

Overview

 

This 2-day training course is designed to introduce users to the fundamental features and tools within Microsoft 365. Participants will learn how to efficiently navigate the Microsoft 365 environment, utilize essential applications, and collaborate using cloud-based services. The course emphasizes hands-on learning and practical application to empower users to become proficient in everyday tasks such as email management, scheduling, file sharing, and document creation.

 

Objectives

 

  • Introduce participants to the Microsoft 365 ecosystem and its cloud-based collaboration benefits.
  • Develop proficiency in using key Microsoft 365 applications for communication, productivity, and file management.
  • Enable users to effectively manage emails, calendars, and online meetings through Outlook and Microsoft Teams.
  • Equip participants with the skills to store, share, and manage files securely using OneDrive and SharePoint.
  • Provide a basic understanding of using Office Online apps (Word, Excel, PowerPoint) for everyday document creation and editing.

 

Audience

  • Office workers and administrative staff
  • Business owners
  • Entry-level professionals new to Microsoft 365
  • Teams transitioning to a cloud-based work environment
  • Any end-user seeking to improve productivity using Microsoft 365 tools

 

Prerequisites 

  • Basic computer literacy (familiarity with Windows operating systems)
  • No prior experience with Microsoft 365 is required
  • Basic understanding of email and document processing applications is beneficial

Course Content

 

Module 1: Introduction to Microsoft 365

 

  • Overview of Microsoft 365 and its benefits
  • Signing in & navigating the M365 portal
  • Understanding cloud-based collaboration

 

Module 2: Outlook for Email & Calendar

 

  • Composing & managing emails
  • Organizing inbox with folders & rules
  • Scheduling meetings & managing calendars

 

Module 3: Microsoft Teams for Communication

 

  • Sending messages & making calls
  • Scheduling & joining meetings
  • Sharing files & collaborating in Teams

 

Module 4: OneDrive for Cloud Storage

 

  • Uploading, organizing, & sharing files
  • Setting file permissions & version control
  • Syncing OneDrive across devices

 

Module 5: Basic Office Apps (Word, Excel, PowerPoint Online)

 

  • Word Online: Creating & editing documents
  • Excel Online: Basic functions & formatting
  • PowerPoint Online: Designing simple presentations

 

Module 6: SharePoint Basics

 

  • Understanding SharePoint sites & document libraries
  • Accessing & managing shared files
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