Duration 2 days – 14 hrs
Overview.
This training course provides a comprehensive understanding of ISO 19011:2018, the international standard offering guidelines for auditing management systems. Participants will learn the principles of auditing, how to plan and conduct internal or external audits, and how to evaluate auditor competence. The course also emphasizes risk-based thinking and performance evaluation. It is applicable across industries and supports the auditing of quality, environmental, health and safety, energy, and other integrated management systems.
Objectives
- Understand the purpose, scope, and structure of ISO 19011:2018.
- Apply audit principles, manage audit programs, and conduct audits.
- Plan, execute, report, and follow up on audits of management systems.
- Understand auditor competence requirements.
- Apply risk-based thinking in auditing processes.
- Contribute to continual improvement of management systems.
Audience
- Internal auditors
- Lead auditors
- Quality, HSE, Energy, and Environmental Managers
- Compliance officers
- Risk management professionals
- Individuals involved in the audit process of any management system
Pre- requisites
- Basic understanding of at least one management system standard (e.g., ISO 9001, ISO 14001, ISO 45001, etc.)
- Familiarity with internal audit concepts is helpful but not required
Course Content
Module 1: Introduction to ISO 19011
- What is ISO 19011:2018?
- Relationship with other ISO management system standards
- Structure of ISO 19011
Module 2: Audit Principles
- Integrity, fairness, due professional care
- Confidentiality and independence
- Evidence-based approach and risk-based thinking
Module 3: Managing an Audit Program
- Establishing audit objectives
- Identifying audit risks and opportunities
- Assigning responsibilities and resources
- Monitoring and reviewing the audit program
Module 4: Performing an Audit
- Planning the audit (scope, objectives, and criteria)
- Preparing audit activities
- Conducting opening and closing meetings
- Gathering and verifying audit evidence
- Identifying and recording nonconformities
- Preparing audit findings and reports
Module 5: Auditor Competence and Evaluation
- Auditor qualifications and personal behavior
- Skills and knowledge requirements
- Evaluating auditor performance
Module 6: Risk-Based Approach in Auditing
- Identifying risks and opportunities related to audit objectives
- Incorporating risk-based thinking throughout the audit process
Module 7: Reporting and Follow-up
- Writing effective audit reports
- Handling corrective and preventive actions
- Evaluating audit effectiveness and improvement
