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Duration: 2 days – 14 hrs

 

Overview

Welcome to our Design Thinking Training, a program crafted to cultivate innovative problem-solving skills and enhance user-centric design strategies. This course is designed to equip participants with the fundamental principles and methodologies of Design Thinking, promoting a human-centered approach to solution creation.

 

Objectives

  • Develop a foundational comprehension of Design Thinking principles and methodologies.
  • Cultivate skills in problem-solving strategies focused on user needs and experiences.
  • Encourage innovative thinking and creativity in solution creation.
  • Apply Design Thinking approaches to real-world scenarios and projects.
  • Improve the ability to create solutions aligned with user expectations and behaviors.
  • Embrace iterative design strategies to refine and improve solutions based on user feedback.
  • Foster collaborative approaches for tackling problems and generating innovative ideas.
  • Apply learned principles to a comprehensive project, showcasing user-centric design solutions.

 

Audience

  • Designers: Graphic, product, UX/UI designers aiming to refine their design processes and create more user-centered solutions.
  • Product Managers: Professionals involved in the development and management of products, seeking to enhance user experience and innovative product design.
  • Innovators and Entrepreneurs: Individuals driving innovation in businesses, startups, or organizations, looking to integrate user-centric approaches into their ideation and product development processes.
  • Managers and Executives: Business leaders and decision-makers interested in understanding Design Thinking principles to foster an innovative and customer-centric culture within their organizations.
  • Marketing and Customer Experience Professionals: Those interested in understanding user behavior and creating solutions that better align with customer needs and experiences.
  • Engineers and Developers: Professionals involved in technology and product development interested in creating more user-friendly and intuitive solutions.
  • Project Managers: Individuals responsible for managing projects who want to incorporate user-centric design methodologies into their project strategies.
  • Educators and Trainers: Professionals in the education sector keen on integrating user-centric approaches into their teaching and curriculum development.

 

Pre- requisites 

  • No specific prerequisites are required.
  • Openness to innovative thinking and problem-solving approaches.
  • Willingness to engage in collaborative exercises and real-world problem-solving scenarios.
  • No prior Design Thinking experience needed.

 

Course Content

 

Introduction 

  • Business Agility
  • Customer Centricity
  • Design Thinking Introduction
  • Understand – Create – Deliver

 

Empathize

  • Why Empathy?
  • User Research
  • Empathy Map
  • Pain Points
  • User Personas

 

Define

  • User Stories
  • User Journey Map
  • Problem Statement
  • Generate Hypothesis

 

Ideate

  • How – Might – We Statement
  • Ideation
  • Idea Selection
  • Storyboard
  • Value-Proposition 

 

Prototyping

  • Create the Prototype

 

Test

  • Test the Prototype
  • User Feedback
  • Iterate

 

The Product Backlog

  • Theme – Epic – User Story
  • User Mapping
  • Prioritization

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