Duration: 2 days – 14 hrs
Overview
This course is designed to equip professionals with the skills and techniques needed to become effective coaches and mentors in their organizations. Through this interactive course, participants will learn how to support the development of others, create a culture of continuous improvement, and foster an environment where employees can grow and thrive.
This course is ideal for professionals at all levels who are responsible for managing, mentoring, or coaching employees in their organization, including team leaders, HR professionals, and managers.
Objectives
- Understand the fundamental principles and differences between coaching and mentoring.
- Develop key coaching and mentoring skills, such as active listening, giving feedback, and setting goals.
- Learn how to build effective coaching and mentoring relationships.
- Explore different models of coaching and mentoring, including GROW, OSKAR, and CLEAR models.
- Practice techniques to foster growth and development in mentees or coaches.
- Understand the role of emotional intelligence in coaching and mentoring.
- Create actionable plans for implementing coaching and mentoring practices in the workplace.
Audience
- Managers and Team Leaders: These individuals often attend to enhance their ability to guide, mentor, and develop their teams.
- HR Professionals: HR personnel seek these courses to support employee development, succession planning, and creating a coaching culture within the organization.
- Executives and Senior Leaders: High-level leaders take part to strengthen their leadership abilities, better mentor emerging leaders, and create more productive, motivated teams.
- Aspiring Coaches and Mentors: Those who want to pursue careers in coaching or mentoring attend to gain essential skills and certifications.
- Learning & Development Professionals: Individuals in charge of professional development within their organizations often attend to learn better ways to facilitate employee growth and performance.
- Project Managers: These professionals may join to improve their ability to mentor their teams through the successful completion of projects.
Pre- requisites
- Basic communication skills.
- No prior coaching or mentoring experience required, although having management or leadership experience is beneficial.
Course Content
Day 1
- Module 1: Introduction to Coaching and Mentoring
- Definition and key principles
- Benefits to the organization and individuals
- The difference between coaching and mentoring
- Roles and responsibilities of coaches and mentors
- Module 2: Core Coaching Skills
- Active listening
- Powerful questioning
- Building rapport and trust
- The GROW coaching model
- Module 3: Developing Mentoring Relationships
- Establishing mentoring agreements
- Setting goals and expectations
- Long-term mentoring strategies
Day 2
- Module 4: Emotional Intelligence in Coaching and Mentoring
- The role of emotional intelligence (EQ)
- Understanding self and others in the mentoring context
- Empathy and managing emotions in feedback
- Module 5: Advanced Coaching Techniques
- Providing constructive feedback
- Challenging assumptions
- Overcoming barriers and resistance in coachees
- Module 6: Practical Application and Role-Playing
- Role-play coaching scenarios
- Mentoring role-play exercises
- Action planning for post-training implementation
- Q and A
- Closing Remarks
