Microsoft 365 Administrator  

Duration 5 days – 35 hrs

 

Overview

 

The MS-102T00: Microsoft 365 Administrator course is designed to equip IT professionals with the skills necessary to manage and secure Microsoft 365 environments effectively. The training encompasses tenant management, identity synchronization, security, and compliance, preparing participants for the Microsoft 365 Certified: Administrator Expert certification.

 

Objectives

 

• Configure and manage a Microsoft 365 tenant, including organizational profiles, subscriptions, and services.
• Implement and manage identity synchronization using Azure Active Directory Connect and Connect Cloud Sync.
• Manage security and threat protection using Microsoft 365 Defender and related tools.
• Implement compliance solutions using Microsoft Purview, including data loss prevention and information protection.

 

Audience

 

• IT professionals aspiring to the Microsoft 365 Administrator role.
• Administrators responsible for configuring, managing, and securing Microsoft 365 services.

Pre- requisites 

• Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration.

• A proficient understanding of DNS and basic functional experience with Microsoft 365 services.

• A proficient understanding of general IT practices.

• A working knowledge of PowerShell.

 

Course Content

 

Module 1: Configure Your Microsoft 365 Tenant

 

• • Explore your Microsoft 365 cloud environment.
  • Configure your Microsoft 365 organizational profile.
  • Manage your tenant subscriptions in Microsoft 365.
  • Integrate Microsoft 365 with customer engagement apps.

• Complete your tenant configuration in Microsoft 365.

 

Module 2: Manage Users, Licenses, and Mail Contacts in Microsoft 365

 

• • Determine the user identity model for your organization.
  • Create and manage user accounts and licenses.
  • Recover deleted user accounts.
  • Perform bulk user maintenance in Microsoft Entra ID.

• Create and manage guest users and mail contacts.

 

Module 3: Manage Groups in Microsoft 365

 

• • Examine groups in Microsoft 365.
  • Create and manage groups, including dynamic groups using Azure rule builder.
  • Create a Microsoft 365 group naming policy.

• Create groups in Exchange Online and SharePoint Online.

 

Module 4: Add a Custom Domain in Microsoft 365

 

• • Plan and create a custom domain for your Microsoft 365 deployment.

• Plan DNS zones and record requirements for a custom domain.

 

Module 5: Configure Client Connectivity to Microsoft 365

 

• • Examine how automatic client configuration works.
  • Explore DNS records required for client configuration.

• Configure Outlook clients and troubleshoot connectivity issues.

Module 6: Configure Administrative Roles in Microsoft 365

 

• Explore the Microsoft 365 permission model and admin roles.
• Assign and delegate admin roles.
• Manage permissions using administrative units in Microsoft Entra ID.
• Elevate privileges using Microsoft Entra Privileged Identity Management.
• Examine best practices when configuring administrative roles.

 

Module 7: Manage Tenant Health and Services in Microsoft 365

 

• • Monitor the health of your Microsoft 365 services.
  • Use Microsoft 365 Adoption Score and usage analytics.

• Develop an incident response plan and request assistance from Microsoft.

 

Module 8: Deploy Microsoft 365 Apps for Enterprise

 

• Explore Microsoft 365 Apps for enterprise functionality.
• Complete self-service installations and deploy apps using various methods.
• Manage updates and explore update channels.
• Manage cloud apps using the Microsoft 365 Apps admin center.

 

Module 9: Analyze Your Microsoft 365 Workplace Data Using Microsoft Viva Insights

 

• • Examine analytical features of Microsoft Viva Insights.

• Explore personal, team, organization, and advanced insights.

 

Module 10: Explore Identity Synchronization

 

• • Examine identity models and authentication options for Microsoft 365.

• Explore directory synchronization

 

Module 11: Prepare for Identity Synchronization to Microsoft 365

 

• • Plan your Microsoft Entra deployment.
  • Prepare for directory synchronization and choose appropriate tools.

• Plan for directory synchronization using Microsoft Entra Connect and cloud sync.

Module 12: Implement Identity Synchronization

 

• • Set up Microsoft Entra Connect and cloud sync.

• Manage synchronized identities and implement password management.

 

Module 13: Manage Secure User Access in Microsoft 365

 

• • Examine threat vectors and data breaches.
  • Explore the Zero Trust security model.
  • Manage secure user access and explore security solutions in Microsoft 365 Defender XDR.

• Examine Microsoft Secure Score and Privileged Identity Management

 

Module 14: Manage Your Security Services in Microsoft Defender XDR

 

• • Examine email protection in Microsoft 365.
  • Enhance email protection using Microsoft Defender for Office 365.

• Manage Safe Attachments and Safe Links.

 

Module 15: Implement Threat Protection by Using Microsoft Defender for Office 365

• Implement threat protection features and manage security reports.

 

Module 16: Explore Data Governance in Microsoft 365

 

• • Introduce data governance features, including data archiving and retention.

• Explore Microsoft Purview message encryption and data loss prevention (DLP

 

Module 17: Implement Compliance in Microsoft 365

 

• Implement compliance solutions using Microsoft Purview.
• Manage insider risk management, information barriers, and DLP policies.
• Implement compliance features using data classification and sensitivity labels