Duration 2 days – 14 hrs
Overview
This course is designed to equip first-time leaders with people management principles and practices, focusing on skills and competences, paradigm and mindsets, and best practices that will enhance personal and organizational performance. It will highlight effective people management skills, such as building trust, employee engagement, feedback and motivation, and team resiliency, which are necessary to optimize employee performance toward achievement of departmental goals. People management skills will also be complemented with goal setting techniques and strategies, to ensure successful first-time personal and organizational leadership.
Objectives
- Discuss principles and value of people management.
- Discuss and demonstrate best practices in people management in a variety of context.
- Discuss how fostering positive social relationships enhances department efficiency, including mentoring, communication, and providing feedback.
- Introduce techniques in creating a people management plan.
Audience
- Team leaders and supervisors seeking to improve people management skills.
- HR professionals involved in talent development and employee engagement.
- Managers at all levels looking to enhance leadership and management practices.
- Professionals transitioning into roles with direct reports or people management responsibilities.
Pre- requisites
- Experience in a supervisory or team leadership role.
- Basic knowledge of workplace dynamics and employee engagement.
Course Outline
Importance of people management in driving team performance.
- The meaning and value of people management
- Challenging Mindsets
Principles and best practices in people management.
- Building Team Trust
- Feedback and Motivation
- How to manage your team players
- Building Team Resiliency
Explain the value of social relationships, including mentoring, communication, and providing feedback.
- Coaching and Mentoring
- Communication
- Constructive Feedback
- Fostering camaraderie and efficiency
Propose a people management plan for the team that incorporates mindset, practice, and belongingness.
- Individual Presentations of People Management Plan Initiatives
