Duration 3 Days – 21 hrs.   Overview   The IT Service Management and IT Services Excellence Training Course is designed to equip IT professionals with the knowledge, skills, and best practices required to deliver reliable, customer-focused, and business-aligned IT services. The course provides a practical understanding of IT service management principles, service operations, incident...

TRAINOSYS CUSTOMIZED COURSE

IT Trends and Emerging Technologies

Duration 2 Days – 14 hrs.   Overview   The IT Trends and Emerging Technologies Training Course provides participants with a comprehensive understanding of the latest technology trends, innovations, and digital transformation initiatives shaping modern businesses and industries. As organizations continue to evolve in response to rapid technological advancements, IT professionals and business leaders must...

PROJECT MANAGEMENT

ITIL 4 Foundation

Duration: 3 days – 21 hrs Overview Discover the world of ITIL 4 with our comprehensive ITIL 4 Foundation Training and Certification course. This course not only provides you with a deep understanding of ITIL 4 concepts but also equips you with essential resources to excel in your journey towards becoming ITIL certified.   Objectives...

Duration: 2 days – 14 hrs Overview The ITIL 4 Specialist: Create, Deliver and Support (CDS) certification training is designed to equip participants with a comprehensive understanding of core service management activities while extending the traditional ITIL framework to encompass the essential aspects of service creation. This course places a strong emphasis on the integration...

Duration 3 days – 21 hrs   Overview   The ITIL 4 Specialist: Drive Stakeholder Value (DSV) training course is designed to equip participants with the knowledge and skills to manage and improve relationships with stakeholders, including customers, users, suppliers, and partners. The course covers the principles and practices needed to effectively engage stakeholders, enhance...

Duration 3 days – 21 hrs   Overview   The ITIL 4 Specialist: High-Velocity IT (HVIT) training course is designed to help IT professionals understand how digital organizations and digital operating models function in high-velocity environments. The course covers the use of working practices such as Agile and Lean, and technical practices and technologies such...

Duration 5 Days – 35 hrs.   Overview   The ITIL 5 Training & Certification Course is a comprehensive program designed to provide participants with a thorough understanding of modern IT Service Management (ITSM) principles, practices, and frameworks. Building upon the evolution of ITIL best practices, this course equips professionals with the knowledge and skills...

Duration 3 days – 21 hrs   Overview   The ITIL Change Enablement and Release Management Training Course is designed to provide participants with a practical understanding of how IT service changes and releases are planned, assessed, approved, communicated, deployed, reviewed, and controlled using ITIL-based service management practices.   This course introduces the key concepts...

Duration  3 days – 21 hrs    Overview    The ITIL Leadership – Digital and IT Strategy training course is designed for senior IT professionals, managers, and leaders who seek to navigate the complex landscape of digital transformation and IT strategy. This course focuses on providing strategic insights, leadership skills, and practical approaches for aligning...

Duration 3 Days – 21 hrs.   Overview   The ITIL Service Desk, Incident and Request Fulfillment Training Course provides participants with a comprehensive understanding of modern IT Service Management (ITSM) practices focused on Service Desk operations, Incident Management, and Service Request Management based on ITIL best practices. The course equips participants with the knowledge...

Duration  3 days – 21 hrs    Overview    The ITIL (Information Technology Infrastructure Library) Strategist – Direct, Plan and Improve training course is designed for IT professionals and leaders seeking to enhance their skills in strategic planning, governance, risk management, and continual improvement. This course focuses on equipping participants with the knowledge and tools...

Duration 3 Days – 21 hrs.   Overview   The ITIL® v5 Foundation Training Course provides participants with a comprehensive introduction to modern IT Service Management (ITSM) practices based on the latest ITIL framework evolution.   This course focuses on how organizations can co-create value through IT-enabled services, integrating Agile, DevOps, Lean, and AI-driven service...

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