Duration: 2 days – 14 hrs
Overview.
The ISO 9001:2015 Awareness Training course is designed to provide participants with a comprehensive understanding of the ISO 9001:2015 standard. This course is essential for individuals involved in quality management systems and those seeking to become internal auditors. Participants will gain a deep understanding of the ISO 9001:2015 standard enabling them to assess the effectiveness of an organization’s quality management system.
Objectives
- Understand the key concepts and requirements of the ISO 9001:2015 standard.
- Prepare for the ISO 9001:2015 certification process, if desired.
Audience
- Individuals responsible for managing and ensuring compliance with ISO 9001:2015 standards within their organizations.
- Quality Managers and Coordinators: Professionals involved in environmental management systems and responsible for maintaining and improving environmental performance.
- Internal Auditors: Individuals who perform internal audits within their organizations or intend to become internal auditors for ISO 9001:2015.
- Compliance Officers: Those tasked with ensuring compliance with regulations and standards.
- Anyone interested in understanding ISO 9001:2015
Prerequisites
- none
Course Content
Day 1
Module 1
- Introduction to ISO 9001:2015 Standard and its importance.
- Understanding the Key Concepts and Principles of ISO 9001:2015.
- Clause 4: Context of the organization
- Clause 5: Leadership and commitment
- Clause 6: Planning
- Clause 7: Support
- Clause 8: Operation
- Clause 9: Performance evaluation
- Clause 10: Improvement
- Roles and responsibilities of key employees implementing and maintaining ISO 9001:2015.
- Quality Policy and Objectives aligned with ISO 9001:2015.
- Documentation Requirements including development and control.
- How ISO 9001:2015 affects :
- Customer Relationship
- Supplier Relationship.
- Inventory and Asset Management and Control.
- Employee Roles and Responsibilities.
- Risk Assessment and Risk Management
- Document Control
- Inventory Management and Control
Module 2: Awareness on the Clauses of ISO 14001:2015
Day 2:
Workshop
- Identify the needs and expectations of internal and external stakeholders of the Organization and determine their issues and concerns.
- Determine the risks involved in the issues and concerns and identify their root cause/s.
- Create strategies and Action Plans to resolve the root causes of issues and concerns
