Duration 3 days – 21 hrs.
Overview
This training equips participants with end-to-end credit evaluation techniques used in banks and lending institutions—covering financial statement analysis, credit scoring and policy alignment, data-driven assessment, and practical verification methods. Participants will learn how to assess borrower capacity, validate and appraise collaterals, and strengthen background investigation / credit investigation (BI/CI) processes using reliable credit sources—resulting in well-supported, defensible credit recommendations.
Objectives
- Apply structured credit evaluation frameworks aligned with bank policy and credit standards.
- Analyze borrower financial capacity using key ratios, cash flow logic, and trend/red-flag analysis.
- Use credit scoring principles and risk grading tools to support consistent credit decisions.
- Validate borrower information through verification techniques (documents, sources, and field checks).
- Perform collateral validation and basic appraisal review (title checks, market comparables, LTV, risk haircuts).
- Strengthen BI/CI investigation strategies using ethical, defensible, and reliable credit sources.
- Produce a clear credit evaluation write-up and recommendation (approve/decline/conditions) with strong justification.
Target Audience
- Credit Analysts / Credit Officers
- Loan Officers / Relationship Managers (who prepare loan packages)
- Credit Investigators / BI/CI staff
- Underwriters (consumer or commercial)
- Branch Lending Teams, SME/Corporate Lending Support
- Risk and Portfolio Support staff who review credit quality
Prerequisites
- Basic understanding of lending products (consumer/SME/corporate)
- Basic Excel skills (sorting, simple formulas) recommended
- No advanced finance background required (financial analysis will be taught step-by-step)
Course Outline
Module 1 — Credit Evaluation Foundations (Bank Standards & Policy Alignment)
- Purpose of credit evaluation: risk control + profitable growth
- Core credit principles: character, capacity, capital, conditions, collateral (5Cs)
- Credit process map: application → evaluation → approval → documentation → booking → monitoring
- Bank policy alignment: common credit rules, delegation of authority, exceptions, and mitigants
- Building consistency: documentation standards and audit-ready decision trails
Module 2 — Borrower & Business Assessment (Qualitative + Quantitative)
- Borrower profiling: stability, experience, governance, integrity red flags
- Business model and industry risk: revenue drivers, seasonality, concentration risks
- Assessing management capability and operational indicators
- Early warning signals: behavioral indicators, inconsistencies, and risk triggers
Module 3 — Financial Evaluation Skills and Standards
- Financial statement basics (IS/BS/CF) for credit evaluation use
- Key ratio analysis (liquidity, leverage, profitability, efficiency)
- Cash flow thinking for lending: debt servicing capacity and repayment sources
- Trend analysis and normalization (one-offs, seasonality, non-recurring items)
- Red flags and common manipulation patterns (income inflation, expense suppression, inventory tricks)
- Practical worksheet: ratio + repayment capacity computation
Module 4 — Credit Scoring, Risk Rating, and Data Analysis
- What credit scoring is (and what it is not)
- Common scoring inputs: borrower profile, repayment history, financials, collateral strength
- Interpreting scorecards and risk grades: cutoffs, overrides, and policy rules
- Data analysis for credit decisions: consistency checks, variance analysis, triangulation
- Creating a “credit decision summary”: what matters most and why
- Mini-case: score interpretation + decisioning with conditions
Module 5 — Verification & Validation Techniques (Strong Credit Due Diligence)
- Verification vs validation: how they differ and when to apply
- Document verification checklist: identity, income, business permits, contracts, invoices
- Source triangulation: confirming borrower claims via independent data points
- Handling inconsistencies: how to escalate, request clarifications, and document findings
- Fraud and misrepresentation patterns relevant to lending
- Controls: maker-checker discipline, evidence standards, and defensible write-ups
Module 6 — Collateral Evaluation and Appraisal Review (Excellent Collateral Verification)
- Collateral types: real estate, vehicle, deposits, equipment, receivables, inventory
- Basic collateral concepts: ownership, enforceability, marketability, condition, valuation risk
- Title and ownership checks (high-level): common issues and red flags
- Appraisal review essentials: comparables logic, valuation methods overview, bias checks
- LTV, haircuts, and collateral coverage ratios
- Collateral inspection and documentation standards: photos, mapping, condition notes
- Practical exercise: collateral checklist + LTV and risk haircut computation
Module 7 — BI/CI Strategies and Credit Sources (Prospect Client Investigation)
- BI vs CI scope and typical deliverables
- Ethical and compliant investigation practices (confidentiality, data privacy, documentation)
- Strengthening investigation planning: what to validate based on risk profile
- Credit sources framework:
- Internal bank records and relationship history
- Trade references and supplier/customer validation
- Public records and government registrations (where allowed/available)
- Industry and market intelligence sources
- Interview techniques: structured questioning, detecting inconsistencies, corroboration
- Writing BI/CI findings for credit use: fact-based, evidence-backed narratives
Module 8 — Credit Recommendation Writing (Decision Quality & Defensibility)
- Building a strong credit memo / evaluation report structure
- Clear logic chain: borrower profile → capacity → risks → mitigants → recommendation
- Conditions and covenants: what to require and why (pricing, collateral, documentation, monitoring)
- Exception handling: documenting rationale and compensating controls
- Peer review checklist: completeness, accuracy, evidence strength
Module 9 — Capstone Workshop (End-to-End Credit Evaluation Simulation)
- Case packet review: borrower profile, financials, collateral docs, BI/CI notes
- Team outputs:
- Financial analysis + capacity conclusion
- Risk grade/score interpretation
- Collateral validation summary + LTV/haircuts
- BI/CI findings and risk flags
- Final recommendation (approve/decline/approve with conditions)
- Facilitator feedback: decision quality, defensibility, and improvement points


